In-house B2B products
Innovation and emerging technologies to uplift and digitally transform Philips businesses and operational processes globally.
iKnow
One Organization, One Communication Channel, for 66K users​​​
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Designed a B2B enterprise news application for Philips Company, serving 66,000 employees globally.
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Mobile app primarily designed for Android users, with a subset of the user base on iOS.
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Streamlined version of the desktop intranet portal, enabling on-the-go access to company announcements and updates.
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Initiated by the global communications department to address the need for convenient mobile access to important news.
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Personalized news feed tailored to employees' preferences set in their intranet profile.
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Offers a variety of topics such as geographical regions, departments, company events, and market interests to ensure relevant and timely information.
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FieldAssist
The business transitioned from its legacy customer service management system to a new platform, FieldAssist. This digital initiative for field service engineers aims to reduce service turnaround times and enhance efficiency using innovative technology.
The project goals included offering fast and quality service to customers, digitizing the customer service portfolio, maximizing in-house solutions to reduce costs, and improving customer retention and acquisition.​
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