Sales Enablement & Training
As a product designer, I led the UX design for multiple projects focused on enhancing the sales enablement and training creation experience within the platform. These initiatives were aimed at empowering sales teams and trainers with intuitive tools and interfaces to improve their operational efficiency and productivity.
01
Guided Training Creation (AI assisted)
A scalable AI-driven solution aimed at significantly enhancing the operational efficiency of admin users by automating the creation of program structures based on their goals. This innovative tool leverages artificial intelligence to suggest effective learning paths for sales representatives, incorporating the right mix of training modules and providing meaningful descriptions for each module.
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This project showcases my ability to blend cutting-edge AI technology with user-centered design principles to deliver innovative solutions that drive tangible business results.
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02
Role Based Experiences for Learners
A custom landing pages configuration experience tailored by role to enhance personalization, engagement, and productivity. These pages provide field teams with a curated experience, delivering content and training aligned with their goals and required competencies. The solution improves content discovery, declutters training content to serve what learners need in today's context, and offers easy and intuitive navigation between multiple relevant homepages. This approach ensures that learners receive the most relevant information, improving their overall experience and efficiency.
The feature saw quick engagement and consistent adoption throughout the year, with many customers leveraging custom homepages to optimize their training and content delivery strategies.
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03
Training governance
An unified interface for admins and content creators to easily create training programs, add modules, and incorporate learning content. This solution simplifies the configuration of complex training settings, offers a streamlined workflow to structure engaging learning paths, and allows inviting learners with minimal clicks.
04
Experience Builder
A powerful web page design studio called Page Builder empowers admins to create and configure engaging overview pages for training series using customizable widgets. With an intuitive drag-and-drop interface, users can easily customize training overviews to highlight important content and action items, setting the right context for learners and enhancing the findability of the series' content.
05
Learner Leaderboard
A dynamic gamified leaderboard interface tailored for learners, particularly sales representatives. This engaging platform enables sales reps to track their training performance and compare their progress with peers in real-time. By leveraging gamification principles, such as points, badges, and rankings, the leaderboard motivates employees to actively participate in training programs and strive for continuous improvement.
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This interactive feature not only promotes healthy competition but also motivates employees to excel in their training efforts, fostering a culture of continuous learning and achievement within the organization.
